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I ordered the size belt according to the size chart. It barely fit only going to the first hole on the belt. I called customer service who was very polite and helpful. They told me not a problem to just send it back with the free shipping return label and recommended the next size up. I did, and after receiving the belt in less than a week I tried it on and it fit perfect!! I love the belt and the quality is just as advertised. Great belt. Great product and great customer service