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Very good. Ordered Buffalo belt and had to return for different size. Easy return. Replacement belt arrived quickly with part of a hole near tip of belt. Returned again easy peasy. Replacement came quickly and it was perfect. Really impressed with stellar customer service - and belt is awesome too!!
I was drawn to Hanks by the 100 year warranty, now I understand why. These are the most solid belts you'll ever own. The CCW enabled belt is heavy duty, and having a unique material like Bison is fantastic. The dress belts are great also, but I'm really impressed with the CCW belts.